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Expired Opportunity

Box Office Team Leader

By December 2, 2022December 9th, 2022No Comments

This is a dynamic position, reporting to the Manager of Guest Services, and working closely with the Sales Analyst. The Box Office Team Leader assists with many aspects of box office operations.
Duties will include, but are not limited to:
• Assist in the training, scheduling and supervision of box office staff
• Assist the Sales Analyst in setting up and maintaining performances and reporting in Spektrix
• Reconciliation of box office revenues
• Coordination of all aspects of group sales including but not limited to preparation of contracts, follow-up, deposits, and ticketing
• Answer customer e-mail inquiries
• Handle customer concerns/complaints in a fair and empathetic manner
• Assist the Sales Analyst in day to day box office operations
• Process tickets sales at counter or by phone as required

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